Companies are always looking for ways to improve operations and customer outreach in today’s information-based economy. Cross-channel analysis combines data from different sources to understand a business’s performance better. 

In this blog, we’ll explore how to connect data from ShipHero and Klaviyo in Google BigQuery to achieve this goal.

Connect ShipHero to Google BigQuery

ShipHero, a leading order fulfillment platform, has revolutionized the way businesses manage their inventory and shipments. With its comprehensive suite of features, ShipHero provides businesses with a wealth of data ranging from inventory levels, order statuses, shipment tracking, and much more. This data, when harnessed correctly, can be a goldmine for businesses, offering insights that can drive operational efficiency to new heights.

But the question arises: How can businesses truly tap into this reservoir of data and extract meaningful insights? The solution is Google BigQuery.

Why Google BigQuery?

Google BigQuery is a fully managed, serverless data warehouse that enables super-fast SQL queries using the processing power of Google’s infrastructure. It allows businesses to analyze large datasets in real time, making it a perfect match for the vast amount of data generated by ShipHero.

Steps to Connect ShipHero to Google BigQuery:

  1. API Integration: Begin by setting up an API integration between ShipHero and your Google Cloud account. This will allow data to flow seamlessly between the two platforms.
  2. Data Extraction: Once integrated, extract relevant ShipHero data to Google Bigquery. This could include order details, shipment tracking, inventory levels, and more.
  3. Data Transformation: Before loading the data into BigQuery, ensure it’s in the right format. This might involve converting data types, renaming columns, or cleaning up any inconsistencies.
  4. Load to BigQuery: With the data prepared, load it into a BigQuery dataset. This dataset will serve as the foundation for your cross-channel analysis.

Move Klaviyo Data to BigQuery

Klaviyo, a powerful email marketing platform, provides businesses with a wealth of information about their customers’ behaviors and preferences. By moving this data to BigQuery, you can unlock deeper insights into your marketing campaigns’ effectiveness.

Klaviyo stands out as a formidable player in the email marketing landscape, offering businesses a comprehensive toolkit to engage with their audience. From tracking email open rates to understanding user click patterns, Klaviyo provides a granular view of how customers interact with marketing campaigns. However, to truly harness the power of this data, businesses need a robust analytical platform. Enter Google BigQuery.

The Power of BigQuery for Marketing Data:

Google BigQuery is not just a data warehouse; it’s a data analytics powerhouse. By migrating Klaviyo data to BigQuery, businesses can:

  1. Enhanced Data Analysis: Dive deeper into metrics like customer segmentation, lifetime value predictions, and campaign ROI. BigQuery’s SQL capabilities allow for complex queries that can unearth patterns not immediately visible in standard reports.
  2. Reality-based Insights: Because BigQuery analyzes data in real-time, information about how a customer responds to an email can be processed and studied right away. Marketers can instantly tune their campaigns to improve their effectiveness.
  3. One of BigQuery’s best features is its ability to integrate with other data sources. Companies can get a full picture of their marketing efforts by combining Klaviyo data with other data sets, such as sales or website analytics.
  4. As your company expands, so does the volume and velocity of data that it generates. BigQuery can process large data sets without slowing down, which is especially useful for marketing analytics.

Steps to Move Klaviyo Data to BigQuery:

API Access: Similar to ShipHero, start by gaining API access to Klaviyo. The process of data transfer will be simplified as a result. 

Select Relevant Data: Not all data in Klaviyo might be relevant for your analysis. Choose datasets that align with your business goals, such as email open rates, click-through rates, or purchase history.

Data Preparation: Transform and move Klaviyo data to BigQuery. This could involve tasks like date formatting or categorizing data.

Data Import: With the data ready, import it into the same BigQuery dataset where you’ve stored the ShipHero data.

Cross-Channel Analysis in BigQuery

With both ShipHero and Klaviyo data now in BigQuery, you’re set to perform a comprehensive cross-channel analysis. 

Here’s how:

Data Joining: Combine the datasets using SQL queries. This will allow you to analyze how shipping operations (from ShipHero) impact email marketing campaigns (from Klaviyo) and vice versa.

Query Execution: Run queries to derive insights. For instance, you can determine which products have the highest sales and correlate this with email marketing efforts.

Visualization: Use tools like Google Data Studio to visualize your findings. This can help in identifying trends, patterns, and areas of improvement.

Conclusion

Cross-channel analysis, especially when combining data from platforms like ShipHero and Klaviyo in Google BigQuery, can provide businesses with a competitive edge. Businesses can make growth-boosting decisions by understanding operations and marketing. Start data integration today and start making data-driven decisions.